This privacy policy explains how Falck Norge A/S and Falck Helseformidling AS (hereinafter referred to as "Falck Norge", "we" or "us") process and protect your personal data.

When you visit and navigate on dnb-caseservice.azurewebsites.net, we process personal data about you.

Types of information and purpose

We collect and process the following types of personal data:

• IP address, operating system, language settings, browser type, equipment type, MAC number (depending on equipment), etc.
• Your navigation on the website and immediately before and after your visit to dnb-caseservice.azurewebsites.net, the time and duration of visits to websites and subpages, etc.

Falck collects this information using cookies at dnb-caseservice.azurewebsites.net. You can read about this in Cookie Policy

We collect and process the data for the following purposes:

• Retrieve the website from the server so that the website can be viewed in your browser
• Optimize your website and user experience
• Compile statistics about your and others' use of the website
• Prepare statistics and analyses for the purpose of improving products, services and technologies
• Comply with applicable legislation (e.g., the General Data Protection Regulation (GDPR) and ePrivacy regulation), including
• Documentation requirements
• Compliance with basic principles for processing personal data and legal basis for processing (e.g., obtaining consent)
• Implementation and maintenance of technical and organizational security measures
• Investigation of suspected or known security breaches and reporting to data subjects and authorities
• Handling requests and complaints from data subjects and third parties
• Handling inspections and requests from supervisory authorities
• Handling disputes with data subjects and third parties
• Statistics regarding the use of the website

Sources

We collect information about your behavior by using cookies on the website. You can read more about this in Cookie Policy. Information can also be retrieved directly from you via forms on the website.

We store and process the data you share with us when you contact us, either through the channels available on our website, such as phone numbers or email addresses, or through forms. This data will be your name, contact information, and any other data you choose to share with us. We store and process the provided information in order to handle your specific request in a satisfactory manner. For further questions, please contact us at personvern@falck.com.

Legal basis for collecting and processing personal data

The legal basis for collecting your personal data for the above purposes using cookies is your consent GDPR: Article 6 (1) (a), legal obligations Article 6 (1) (c) and legitimate interest 6 (1) (f).

You have the right to withdraw your consent, but this will not affect any processing or provision prior to the withdrawal of consent, i.e. the withdrawal of your consent will only apply for the future. This can be done via Cookie Policy.

Disclosure of your personal data

Falck Norge will, to the extent necessary and only with your consent, share personal data about you with other recipients ('third parties' and ‘data processors’) in order to provide you with the services as described in the section 'Types of information and purposes'.

Transfer of personal data to recipients in countries outside the EU/EEA

We transfer your data to recipients in countries outside the EU/EEA, as we use an external provider to host/store the above-mentioned personal data. The basis for the international transfer is the EU's "Standard Contractual Clauses" for transfers from data controllers to data processors in countries without an adequate level of protection outside the EU/EEA. Read more about Standard Contractual Clauses.

Collection on a voluntary or mandatory basis

Providing personal information is voluntary. If you do not wish to provide information, you may not be able to use certain features of the website.

Storage period

We keep your personal data for as long as necessary to meet the above-mentioned purposes and any subsequent, lawful purposes. Furthermore, we keep your personal data for as long as necessary for our documentation of compliance with applicable legislation based on the rules on time limitation. We also keep the information for as long as necessary for defending against or pursuing civil law claims, including on the basis of the rules on time limitation. If a claim is raised, however, we will keep the information for a longer period in order to handle the claim. For other purposes, including statutory documentation and implementation of security measures, we keep the personal data for as long as necessary based on the statutory rules on time limitation for incurring criminal liability.

Your rights

Subject to the limitations imposed by law, your rights include the following: the right to access your personal data, the right to rectification of misinformation, the right to erasure of information, the right to restriction of processing, the right to data portability, and the right to object to the processing of personal data, including automated individual decision-making.

You also have the right to complain to the Norwegian Data Protection Authority.

Contact

If you have any questions about the processing of your personal data or your privacy rights, you can contact our privacy coordinator at personvern@falck.com or Falck's data protection officer at dpo@falck.com.

Falck Helseformidling and Falck Norge A/S
Wergelandsveien 1
0167 Oslo, Norway
Tel.: +47 974 09 910
CVR: 989 930 427

Date: 04.03.2025